Terms of service

1. Acceptance of Terms

By accessing this website or purchasing from Channel XR LLC (“we”, “us”, or “our”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all the terms and conditions herein, you may not access the site or use any services.

2. Eligibility and Use

You must be the age of majority in your jurisdiction or have legal parental consent to use this site. You agree not to use our products or services for unlawful purposes, or in violation of any applicable laws or regulations.

3. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your content (excluding credit card information) may be transferred unencrypted across networks. Payment data is securely processed by Shopify and Bill.com and not stored by Channel XR.

4. Accuracy of Information

We do not guarantee the accuracy, completeness, or timeliness of any information on the site. Information may change without notice, and reliance on any material is at your own risk.

5. Modifications and Pricing

Product and service pricing may change without notice. We may modify, suspend, or discontinue any part of the service at any time without liability.

6. Products or Services

Some products may be available exclusively online and subject to our Return Policy. We do not guarantee that your device's display accurately reflects product colors or images. All offers are void where prohibited.

7. Account and Billing Accuracy

You agree to provide current, complete, and accurate purchase and account information. We reserve the right to refuse or cancel orders and may limit or restrict quantities at our sole discretion.

8. Third-Party Tools

We may provide access to third-party tools without warranties. Use of such tools is at your own risk and subject to the provider’s terms.

9. Third-Party Links

Links to third-party sites are provided for convenience. We do not endorse and are not responsible for their content, services, or transactions.

10. User Submissions

By submitting content (e.g., comments or suggestions), you grant us the unrestricted right to use and publish it. You are responsible for ensuring your content does not violate any rights or laws.

11. Personal Information

Submission of personal information is governed by our Privacy Policy. Please refer to the Privacy Policy for more information.

12. Errors and Omissions

We reserve the right to correct any errors or omissions and to cancel orders if needed, even after submission. We make no commitment to update information unless required by law.

13. Prohibited Conduct

You may not use the site or its content for any unlawful, harassing, harmful, or unauthorized purposes, or to interfere with the site’s functionality or security.

14. Disclaimer of Warranties and Limitation of Liability

All services and products are provided 'as is' and 'as available' without warranties. We disclaim liability for any damages arising from your use of the site or service to the maximum extent permitted by law.

15. Indemnification

You agree to indemnify and hold harmless Channel XR LLC and its affiliates from any claims arising from your breach of these Terms or your violation of any law or rights of a third party.

16. Severability

If any provision of these Terms is found unlawful or unenforceable, it shall not affect the validity of the remaining provisions.

17. Termination

These Terms remain effective until terminated by you or us. We may terminate access without notice if you breach any provision. Obligations prior to termination survive.

18. Entire Agreement

These Terms constitute the entire agreement between you and Channel XR LLC. Any prior agreements or understandings are superseded.

19. Governing Law

These Terms shall be governed by the laws of the State of Ohio, United States, without regard to conflict of laws principles.

20. Updates and Revisions

We may update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms. You are responsible for reviewing these Terms periodically.

21. Contact Information

Questions about the Terms of Service should be sent to: support@channelxr.com

22. Jurisdictional Exclusions

Certain jurisdictions, including but not limited to the Province of Quebec, may be excluded from our standard commercial offerings. Customers in these regions must contact us directly for contractual terms.

23. Export Control and Commercial Use

Products sold by Channel XR may be subject to U.S. export control laws and regulations. You agree not to export, re-export, or transfer any product outside the U.S. or Canada without appropriate government authorization. All products are sold for commercial or institutional use only. Channel XR disclaims any obligations under consumer protection laws applicable solely to personal or household use.

24. Order Acceptance Disclaimer

Your receipt of an order confirmation does not constitute our acceptance of your order, nor does it confirm our offer to sell. We reserve the right to accept or decline orders at any time after receipt.

25. Force Majeure

We shall not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to natural disasters, governmental actions, labor shortages, shipping disruptions, pandemics, or failures of suppliers.