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Description
Know your gear
Accidental Damage Protection (ADP) covers incidents beyond the system warranty, and protects from non-warranted operational or structural failures due to drops, minor spills, electrical surges or failure of the integrated screen.
ADP is a depot delivered service, carried out by Lenovo trained technicians, using Lenovo Qualified parts in certified repair centers.
If a customer has Onsite warranty coverage, they may qualify for Onsite Accidental Damage Protection repairs. If the PC is damaged beyond economic repair, the entire system will be replaced at no additional charge (terms and conditions apply).
If the technician deems the unit should be repaired, the end users' own PC is returned to them.
ADP is a depot delivered service, carried out by Lenovo trained technicians, using Lenovo Qualified parts in certified repair centers.
If a customer has Onsite warranty coverage, they may qualify for Onsite Accidental Damage Protection repairs. If the PC is damaged beyond economic repair, the entire system will be replaced at no additional charge (terms and conditions apply).
If the technician deems the unit should be repaired, the end users' own PC is returned to them.
Specifications
- Extended service agreement
- 5 years
- response time: Next Business Day
- parts and labor
- on-site assistance